OUR STORY : SMBC Indonesia

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Improving The Significance of Every Indonesian

PT Bank SMBC Indonesia Tbk (SMBC Indonesia)—formerly PT Bank BTPN Tbk (Bank BTPN)—is a foreign exchange bank resulting from the merger of PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) and PT Bank Sumitomo Mitsui Indonesia in February 2019.

Driven by the spirit of "Do Good, Be Great," SMBC Indonesia aims to create more meaningful growth for society through innovative and comprehensive financial solutions centred on meeting customers' needs across various segments.

SMBC Indonesia provides products and services such as green financing, products and services for retired customers, for micro, small, and medium enterprise customers, for large national, multinational, and Japanese corporations, wealth management services through Sinaya, as well as digital banking services for digital-savvy communities through Jenius.

Additionally, SMBC Indonesia has subsidiaries, including PT Bank BTPN Syariah Tbk, serving customers from productive underprivileged communities, and financing companies PT Oto Multiartha (OTO) for four-wheel vehicles and PT Summit Oto Finance (SOF) for two-wheel vehicles.

SMBC Indonesia's commitment to providing a sustainable positive impact for the wider community is also expressed through Daya, a sustainable and measurable empowerment program that provides a platform for increasing the capacity of communities in all segments, from micro communities to corporations, to achieve a more meaningful life. Daya provides social value as well as benefits for the bank's business. In its realization, Daya relies on four main pillars, namely Self-Capacity Development, Financial Literacy, Business Capacity Building, and Sustainable Life.

We believe in a better future for everyone

Our Path

2008

TPG Nusantara S.a.r.l., a subsidiary of US global private equity, TPG Capital, acquired BTPN majority share (71.6%) through a public listing in the Indonesian Stock Exchange. BTPN became a publicly listed company and was an IDR 13.7 trillion bank in assets.

2009

BTPN launched BTPN Mitra Usaha Rakyat to serve micro entrepreneurs in 539 branches. BTPN Mitra Usaha Rakyat recorded IDR 2.3 trillion credit improvement. BTPN released its first long-term obligation in Indonesian Rupiah, rated as A+ (National Scale Rating) by Fitch Ratings. Earned a long-term loan facility in Indonesian Rupiah from International Finance Corporation, a subsidiary of World Bank.

2010

BTPN ranked as the 10th biggest bank in market capitalization, 5th bank with most office branches, and 6th bank with most employees. BTPN managed to launch two long-term obligations with a total of IDR 2.4 trillion and solved the rights issue of IDR 1.3 trillion in December.

2011

BTPN launched Daya, a continuous mass market empowerment program as an integral part on BTPN business activity. In funding business, BTPN introduced BTPN Sinaya which is integrated with Daya initiative. In the same year, BTPN finished the trial period of Sharia Community Banking (BTPN Syariah – Tunas Usaha Rakyat). BTPN made new partnership with ATM Prima to expand its ATM services. Now, BTPN has more than 57.331 ATMs connected to ATM Prima and ATM Bersama network all over Indonesia.

2012

BTPN’s Sharia Community Banking (BTPN Syariah – Tunas Usaha Rakyat) grew significantly. By the end of the year, BTPN Syariah – Tunas Usaha Rakyat served 28.927 community centers in Banten, West Java, and East Java and empowered 444.000 customers in those community centers.

BTPN finished the trial period of a new mobile banking service, BTPN Wow! This program was launched in 2013.

2013

BTPN Syariah – Tunas Usaha Rakyat made a breakthrough improvement; funding more than IDR 1.4 trillion and contributed 3% of Banks’s total credit. The Sharia Unit Network involved 69.500 Centers all over Indonesia, empowering 931.500 rural customers. BTPN took over Bank Sahabat to be conversed as sharia bank before BTPN separate its sharia unit to a new entity in 2014.

Sumitomo Mitsui Banking Corporation (SMBC) from Japan own 24.3% of BTPN’s shares from TPG Nusantara S.à r.l and other shareholders through share purchase transaction.

2014

Sumitomo Mitsui Banking Corporation (SMBC) from Japan increased their number of shares and became main shareholder with 40% shares. SMBC is the second biggest bank in Japan based on their market value with USD1.3 trillion of asset. This takeover put BTPN in a firm position. Not only having a strong shareholder, BTPN, through SMBC, now has the funding access to regional and international money markets, if needed.

2015

BTPN officially launched BTPN Wow!, a mobile digital platform. With a simple mobile phone, the customers are now able to open a bank account with simplified verification process. They can also enjoy various banking transactions such as deposit, withdrawal, transfer, bill payment, apply micro credit, and buy micro assurance product. This innovation aims to support the customers to do banking transactions via mobile phone, as if the bank is in their hands. Through the Agents (branchless banking), BTPN can now extend their financial services reach to serve remote citizens.

BTPN Wow! is the implementation of the Laku Pandai innovation, initiated by OJK.

2016

BTPN launched Jenius, a mobile application designed and developed to serve the customers in managing their life finance in an easier, smarter, and safer way via their Android and iOS-based smartphone. Recent research shows that digital savvy community needs an easier, smarter, and safer banking services via their smartphone. BTPN, with its vision of making a difference in the lives of millions of Indonesian citizens, fulfills that need with Jenius.

2019

PT Bank BTPN Tbk (Bank BTPN) officially commences its operation as a new bank as a result from the merger between PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) and PT Bank Sumitomo Mitsui Indonesia (SMBCI). Bank BTPN will become a universal bank that serves a full spectrum of Indonesia’s customer segments, from the mass market (retail) to corporate.

2024

The bank acquired the OTO Group, which provides financing for two-wheeled and four-wheeled purchases in Indonesia, as an effort to serve more Indonesians.
Bank BTPN transformed its brand into SMBC Indonesia to respond to market dynamics and a growing portfolio for more meaningful growth.

Mission, Vision, & Values

In the course of increasing the significance potential of every Indonesian, we believe that SMBC Indonesia will grow into the best mass market bank in Indonesia.

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Management

Working at SMBC Indonesia is more than a job. It is a mindset for a fulfilling career. We see ourselves as a force for good, impacting both our customers and indeed the people who work for us and with us.

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Career

We believe that being a part of SMBC Indonesia is more than just working. Being a part of SMBC Indonesia means you have the opportunity to give real contributions to change the life of millions of Indonesians.

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